Buffer Customer Service Support (OMNI) for a Skincare brand Job at LTVplus, Brandon, FL

WUFreE1naEVQZXhCS1JETnlWODFnaVVHNEE9PQ==
  • LTVplus
  • Brandon, FL

Job Description

140496

Is This YOU? Then We Want to Meet You!

  • Required: 1-2 years of proven experience in a customer service or similar support role.
  • Excellent verbal and written communication skills.
  • Strong active listening and problem-solving abilities.
  • Patience, empathy, and a customer-first attitude.
  • Ability to multitask, prioritize, and manage time effectively.
  • High school diploma or equivalent.
  • Proficiency with computers and the ability to learn new software.

If this sounds like you, then you’re just who we’re looking for to join our team!

Who We Are

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

Your Mission Will Be To

  • Respond to customer inquiries and requests in a timely, professional, and courteous manner.
  • Identify and assess customer needs to achieve satisfaction and provide solutions.
  • Provide accurate information regarding products, services, and company policies.
  • Troubleshoot and resolve customer complaints or problems, escalating complex issues when necessary.
  • Keep detailed records of customer interactions, transactions, comments, and complaints.
  • Follow communication procedures, guidelines, and policies set by the campaign.

Tech Checklist – Gotta Have It!

  • 1-2 Years of Experience
  • Software/platforms required: Gorgias
  • Must have strong communication skills, both oral and verbal

Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?

Click Here - Your First 30-60-90 Days at LTVplus: What to Expect

Note: Only shortlisted candidates will be contacted.

HOOP: 9AM - 6PM ET, MON-FRI

Reminder: This is an 8-hour training

Job Tags

Remote work, Worldwide,

Similar Jobs

Amazon.com Services LLC

Applied Scientist II, Robotics and ML, Amazon Industrial Robotics Job at Amazon.com Services LLC

 ...DESCRIPTION Amazon Industrial Robotics is seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine cutting-edge AI, sophisticated... 

The Woodlands Specialty Hospital

Medical Records Clerk Job at The Woodlands Specialty Hospital

Job Title:Medical Records ClerkDepartment:Medical RecordsReports To:Director of HIMFLSA Status:...  ...* Retrieve medical records when requested for special studies review.* Demonstrates an ability to be flexible, organized and function... 

Qualis1 Inc

Scrum Master  Job at Qualis1 Inc

 ...Job Description: Scrum Master Work Location: Weehawken, NJ 7086 ONLY VISA INDEPENDENT CANDIDATES". Visa : USC & GC Only Contract...  ...management capability to keep tight control of deliverables and deadlines Minimum years of experience 10 years... 

Watson Companies

Experienced Tile Installers Wanted Job at Watson Companies

 ...CSM Flooring Needs More ExperiencedTileInstallers! Set your own schedule (1099) Competitive pay (builder and retail), paid weekly Work close by (Triad/Greensboro) What we are looking for : Experience : You know tile inside and out (marble, porcelain, and... 

wholeheartedlifestyle

Education Professionals - Remote Leadership Role Job at wholeheartedlifestyle

 ...About the Role Are you a teacher, trainer, or education professional ready for a career pivot ? This is an opportunity for remote work to transition into a dynamic role in online leadership , digital marketing , and personal development . Whether you're looking...