Compliance Officer Job at TMS, Tallahassee, FL

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  • TMS
  • Tallahassee, FL

Job Description

Job Title: Compliance Officer

Duration: Assignment is for approximately 4 months
Location: Tallahassee, FL




WORK ENVIRONMENT: Professional office, business casual


CANDIDATE RESPONSIBILITIES:


** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.




CANDIDATE REQUIRED SKILLS:


** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line

Required/Desired Skills
Skill Required /Desired Amount of Experience
Ability to speak and understand English Required 0
High school diploma Required 0
Excellent written and oral communication with the public Required 0
Ability to read and interrupt Florida State Statues Required 1 Years
Experience working with the public in a professional work environment Required 3 Years
Experience working with the public and analyzing complaints Required 1 Years
Experience using Versa Highly desired 0
Experience using OnBase system Highly desired 0

Job Tags

Casual work, Work at office,

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