Customer Service Agent - German Speaker (P) Job at Cross Border Talents, Louisiana

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  • Cross Border Talents
  • Louisiana

Job Description

Are you a people person with a passion for helping customers and turning every conversation into a great experience?
Join a vibrant team , where your German language skills and enthusiasm will shine every day!

What Youll Do

As a Customer Service Agent , youll be the voice of our brand providing exceptional service, resolving queries, and ensuring our customers enjoy a seamless booking experience.

Your day-to-day will include:

  • Handling inbound calls and converting enquiries into confirmed sales
  • Meeting performance goals in sales, quality, and customer care
  • Providing accurate information and assistance across all services
  • Collaborating with teammates and supporting other markets when needed
  • Sharing customer feedback to help us improve our service experience
  • Managing customer complaints professionally and efficiently

What We´re Looking For

We´re looking for a motivated, customer-oriented professional who loves communication and teamwork.

Requirements:

  • Fluent in German (C2) and English (C1)
  • Proficient in Microsoft Office (Word & Excel)
  • Strong communication and sales/customer service skills
  • Thrives in a fast-paced, dynamic environment
  • Team player with great interpersonal skills
  • ️ Able to type at least 25 words per minute

What´s in It for You

We believe great performance deserves great rewards!

Competitive Pay & Growth + Performance Bonus.

Working Hours:

  • Monday to Sunday, between 07:00 19:00
  • Flexible shifts

Contract: Indefinite

Why Join Us?

  • Be part of a multicultural, energetic, and supportive team
  • Enjoy career growth opportunities within a global company
  • Receive ongoing training and professional development
  • Make a real impact by helping customers every day

Ready to Start Your Journey?

If you´re passionate about customer service, fluent in Italian, and ready to grow your career wed love to hear from you!

Apply now v and take the next step toward an exciting future in Malta.

Job Tags

Contract work, Work at office, Flexible hours,

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