Job Description

Customer Service Representative

Pay: $18.50/hour

Choose Your Shift

Are you looking for extra income but want to set your own schedule? We are Immediately hiring team members for our shift choice team! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. As a shift choice employee, you have the freedom to set your own schedule. Open shifts are posted weekly. This flexibility allows you to balance your work with your personal life, ensuring you work when it's most convenient for you.

What You’ll Do: 

In this outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

As a Shift Choice employee, you will start with a scheduled paid onboarding session where you will meet the team and learn about Avis Budget Group. During this session the team will cover your training schedule, role-specific online learning, and in-person skill assessment requirements. Once the scheduled onboarding and paid training are completed, you can start to choose your shifts.

Perks You’ll Get: 

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage).
• On-the-job training.
• Flexible Scheduling: Set your own schedule that fits your needs while also fulfilling the needs of our business. Choose from a variety of shifts.
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

*Above perks may vary based on full-time/part-time status and location.

What We’re Looking For:

• Valid Driver’s License.
• Basic computer skills (typing, data entry).
• Effective verbal communication skills.
• Willingness to work outdoors.
• Flexibility to work all shifts.
• Must be able to type, sit, stand, walk, or move throughoutthe rental lot and enter/exit vehicles for prolonged periods, and drive a variety of vehicles.
• Must be 18 years of age and legally authorized to work in the United States.
• This position requires regular, on-site presence and cannot be performed remotely.
• 6 months retail customer service experience in a fast-paced environment is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.

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