Are you ready to leave behind a job that feels like just a grind and step into a role that values your expertise, respects your time, and rewards your drive? At Dawson’s Electric & Air, we don’t just offer jobs, we create careers where freedom, security, and personal growth thrive. Join a team that values your family time, empowers your ambitions, and provides a workplace that feels like home. Your peace of mind is our priority. Together, let’s build your future while delivering five-star service to our clients.
Dawson’s Electric & Air is a family-owned service company providing electrical and HVAC solutions across the Triangle area. We’re looking for a full-time, on-site, detail-oriented and proactive Dispatcher to coordinate our daily operations and keep our team of electricians and HVAC technicians running efficiently and on time.
Dispatch licensed electricians and HVAC technicians to service calls based on skillset, job type, and location
Manage and adjust daily schedules to ensure maximum team productivity and customer satisfaction
Work closely with our Customer Service Representatives to match calls with technician availability
Make outbound calls to confirm, schedule, or reschedule service appointments
Answer inbound calls with professionalism and urgency
Maintain accurate records, job notes, and calendar updates in our scheduling system
Coordinate appointment logistics and support office operations as needed
Pay Range: $45,000-$65,000/year
Schedule: Monday-Friday, 7:00AM-4:00PM on-site in our Fuquay Varina office with occasional on-call requirements
Bonuses & Extras: Overtime pay, performance bonuses, and bonus opportunities
Perks & Benefits:
Medical, Dental, Vision
401(k) with Company Matching
Paid Holidays & PTO
Paid Job Trainings & Continued Education
Health Savings Account (HSA)
Life Insurance
Employee Discounts
Uniforms
Referral Program
We’re a tight-knit, family-run business that treats people like people—not numbers.
Your voice counts. Your impact is felt daily.
We’re big on teamwork , support , and growth .
Get trained, get better, and take on more with the backing of leadership who actually has your back.
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Experience with Electrical & HVAC trades preferred
Experience using ServiceTitan or other home services CRM platforms preferred
1–2 years of experience in dispatching, scheduling, or administrative support
High School diploma or equivalent
Strong communication and multitasking skills
Detail-oriented with solid organizational habits
Comfortable using computers, printers, and basic office tech
Willingness to take and pass in-house assessments (including DISC)
Must pass a background check and drug test
Dawson's Electric & Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
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