Job Description
FL-DBPR-TLH-CTMH-Compliance Officer -
Assignment is for approximately 4 months FL-DBPR-TLH-Condominiums, Timeshares and Mobile Homes - Compliance Officer -
Assignment is approximately 4 months Position: Pay Rate: -hr / Vendor Rate: -hr
ASSIGNMENT DURATION: Approximately 4 months
WORK ENVIRONMENT: Professional office, business casual
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
** Read state statute and compare with complaints to analyze the issue.
** Communicating with the public, so good customer service skills are a MUST.
** Advise complainant of the Division s jurisdiction and that the case is being closed and for what reason.
** Provide any resources or referrals, as appropriate.
** Send a written correspondence to the complainant once approved by the supervisor.
** Close the case out by adding the appropriate codes/activities/statues in Versa.
** Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
** Communicate verbally and in writing appropriately
** Read and interrupt Florida statutes
** Previous experience working with the public in a professional work environment
** Exceptional organizational skills
** Commit to the project time line
Required/Desired Skills
| Skill Required /Desired Amount of Experience |
| Ability to speak and understand English | Required | 0 |
| High school diploma | Required | 0 |
| Excellent written and oral communication with the public | Required | 0 |
| Ability to read and interrupt Florida State Statues | Required | 1 | Years |
| Experience working with the public in a professional work environment | Required | 3 | Years |
| Experience working with the public and analyzing complaints | Required | 1 | Years |
| Experience using Versa | Highly desired | 0 |
| Experience using OnBase system | Highly desired | 0 |
Questions
| No. Question |
| Question1 | Your candidate's Pay Rate for this requisition must be -, vendor rate -. Do you accept this requirement? |
| Question2 | Please list your candidate's email address. |
| Question3 | Please list the city and state where your candidate currently resides. |
| Question4 | How soon can your candidate start if selected for this opportunity? |
| Question5 | Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition? |
| Question6 | If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract? |
| Question7 | If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company s/candidate s expense? |
| Question8 | Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays? |
| Question9 | Is your candidate aware this is a short term assignment and committed to complete the project? |
| Question10 | Does your candidate have experience using Versa Regulations with DBPR? |
| Question11 | Does your candidate have experience using OnBase system? |
| Question12 | What position listed on the candidate resume show experience with Florida statutes? |
| Question13 | Is your candidate aware this position may last approximately 4 months? |
Job Tags
Full time, Contract work, Temporary work, Part time, Casual work, Internship, Seasonal work, Work at office,