Job Description

Do you have experience working in a customer facing role? Are you interested in working in the construction/temporary power industry? Do you enjoy becoming an expert in your field and representing your team? If so, we should talk.

We are Power Plus! A multi-industry leader in providing power when you need it, where you need it through intelligent and efficient power solutions. We work with Fortune 500 companies across the country such as Amazon, Wal-Mart, Costco, and more. We’ve built a 35-year reputation for excellence through our commitment to developing our people, providing exceptional, relationship-based customer service, and giving back to the community. Our biggest differentiator is the quality of our people, and the working environment we create for them, which really has to be seen to be believed.

Benefits:

• Medical
• Dental
• Vision
• Training and mentoring
• 401(k) with matching
• Paid sick leave
• Paid vacation

SUMMARY

The Construction Project Coordinator (Field Customer Service Rep) coordinates onsite temporary power installation from initial quoting through installation by providing technical expertise to estimate time and materials, provide site layout and design, and remain a point of contact for production crews and the superintendent throughout the completion of the job. This position requires an independent individual with strong organizational skills, customer service skills, and who is a team player.

JOB RESPONSIBILITIES

• Represent Power Plus as the expert in the temporary utilities field and serve as the customer’s primary technical representative.
• Provide ongoing technical support to the Sales team for new and existing accounts.
• Represent all of Power Plus’s product lines and experience for new or present customers.
• Make technical visits on behalf of Power Plus, to technical groups at various customers, potential customers, and other organizations.
• Gather information from potential customers and develop products that meet customer needs.
• Communicates with people on all levels in a multitude of organizations.
• Follow up on all jobs to ensure that all equipment is set in accordance with plan/contract at locations.
• Accurately document and report on details from every site visit to Dispatch/Scheduler, filling out tickets, highlighting maps and reviewing tickets with Mapper each day.
• Other duties may be assigned as business needs require.

COMPETENCIES/REQUIREMENTS:

• High school diploma / GED
• Two or more years’ experience in electrical, construction or related industries, with a background knowledge of customer service/customer-facing roles.
• Proficient in Microsoft Suite (Excel, Outlook, Word) and able to adapt to new technologies.
• Must be a motivated team player with a focus on delivering high-level support to the team
• Strong initiative and ability to work independently
• Strong attention to detail and accuracy, especially in problem solving
• Excellent organizational and time management skills
• Ability to read, analyze, and interpret electrical theory and practical application.
• Education or experience in electrical theory and design is highly preferred.

Hourly Pay Range: $23.00 - $25.00

If you’ve always wanted to really make a difference, have your contributions mean something, and work for a place where loyalty, integrity, and hard work still means something, we want to hear from you!

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