Job Description

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

Provides assistance to the home buyer in selecting interior and exterior options to enhance the personalization of the home building process.

Hourly Rate: $26.00 - $32.00 per hour, depending on experience and qualifications. This position is non-exempt and eligible for overtime pay for all hours worked in a workweek over 40.

This position is eligible for a quarterly bonus at the discretion of management, based upon considerations that include the division’s and candidate’s overall performance.

Duties and Responsibilities

• Facilitates the following:

  • Previews – Presents new home buyers with a tour and presentation of Included Features and Optional Upgrades prior to design appointment.
  • Design Appointments – Coordinates and finalizes all color selections required for the home building process and achieve set deadlines.

• Provides assistance and product knowledge to home buyers during potential previews and design appointments.

• Prepares and reviews initial Color Selection Sheets; prepares Change Orders as required; verifies accuracy of information and pricing prior to submitting to Program Manager.

• Executes exterior monotony rule. 

• Coordinates selections for inventory homes and submit Selection Sheets by set deadline to ensure building process is not delayed.

• Provides product feedback to Design Studio Manager to ensure the latest trends.

• Ensure samples are maintained to allow for an organized and functional workspace.

• Performs a variety of administrative duties as assigned, which include, but not limited to, data entry, file organization, and Envision updates.

• Troubleshoots and resolves customer construction issues related to design selections.

• Assists with day-to-day operations in the absence of the Design Studio Manager.

• Assists with special projects as requested and performs additional duties as required.

• This position is a full-time, on-site position, providing the opportunity for direct collaboration and engagement within a dynamic work environment.

Requirements

Minimum Education Experience: 

Bachelor’s degree (B.A. or B.S.) with at least one year of relevant course study including seminars and workshop combined with a minimum of one year of related experience and/or training; general knowledge of home building industry relative to designs and color coordination.

Skills and Abilities: 

• Possesses strong customer service skills, excelling in collaborative environments and effectively engaging with diverse individuals both within and outside the organization.

• Strong verbal and written communication, excellent organizational skills, and attention to detail.

• Design background preferred with general knowledge of blueprint and plot map reading to assist in the selection process. 

• Proficient in Microsoft Office programs, including Word and Excel.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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