Job Description

**Your role at Dynatrace** Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to allow organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That's why many of the world's largest organizations trust Dynatrace® to modernize and automate cloud operations, release better software faster, and deliver unrivaled digital experiences. In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. **Responsibilities** : + Monitor client's critical application performance and availability. + Summarize and review performance trends in operations status meetings. + Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. + Maintain and enhance dashboards and reports to meet requirements of IT and business users. + On-board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. + Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. + Provide regular status updates and project documentation to support efforts at customer engagements. **What will help you succeed** **Minimum Experiance:** + 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development. + 1+ years of experience in software engineering and Object-Oriented Programming (OOP). + 1+ years of solid enterprise level .NET or Java development/support/operations. + 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline. + Experience with application technologies (J2EE, .NET, Citrix, Microservices). + Experience with database technologies (Oracle, DB2, MS SQL). + Good understanding of distributed applications. + Good understanding of web and enterprise applications. + Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. + Excellent organizational/time management skills. + Must have strong interpersonal communication skills and a passion to learn new technology. + Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables. **Desired Experience:** + Previous consulting experience and / or Project Management experience is a plus. + Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc. + Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification. **Why you will love being a Dynatracer** + Dynatrace is a leader in unified observability and security. + We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. + Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. + The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. + Over 50% of the Fortune 100 companies are current customers of Dynatrace. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law ( . To be considered for this position, please upload your resume/CV. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

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