Job Description

We are seeking to fill a full-time Patient Service Representative position. Must have at least 1 year of prior medical front office (PSR) experience. Responsibilities encompass a range of administrative and patient-facing tasks, including scheduling appointments, verifying insurance, taking co-pays, triaging calls, and directing messages to the correct department and staff. Due to the high volume of families with children for this clinic, pediatric experience is a plus.

This position is Tuesday through Saturday, 8 am to 5 pm.

DOE $18-22

• Scheduling and Appointment Management:
• Scheduling appointments for patients, including follow-ups and diagnostic tests. 
• Managing patient waitlists and ensuring timely appointments. 
• Providing appointment reminders to patients and their families. 
• Patient Registration and Information Management:
• Verifying and updating patient demographic and insurance information. 
• Completing necessary registration forms and ensuring accuracy. 
• Maintaining accurate patient records and medical histories. 
• Billing and Insurance Processing:
• Verifying insurance eligibility and processing claims. 
• Collecting patient co-pays and deductibles. 
• Assisting patients with understanding their financial responsibilities. 
• Patient Relations and Communication:
• Greet and assist patients and their families in a friendly and professional manner. 
• Answering patient questions and concerns, both in person and over the phone. 
• Providing information about clinic services, procedures, and policies. 
• Administrative Tasks:
• Maintaining a clean and organized waiting area. 
• Filing and retrieving medical records. 
• Managing office supplies and equipment. 
• Following HIPAA guidelines and maintaining patient confidentiality. 

Must pass a criminal background check and drug screen.

Must be at least 18 years old to apply.

A First Choice Staffing Service was founded in 1995, right here in the beautiful Rogue Valley.
Finding individuals employment is one of the most rewarding parts of our job. We specialize in filling open positions for medical specialty and family practice offices. We connect skilled candidates and dynamic employers leading to long-term employment. Our organization is committed to excellence in quality, reliability, and service to the people in our employment and the clients whom we serve. Looking for a new job can be very stressful; we enjoy taking that weight from our candidates.

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