Job Description

Job Description

Schedule: Monday - Friday 8 am-5 pm evenings as needed, weekend rotations, some holidays as needed

Travel: Some overnights as needed

Essential Job Functions

• Install, troubleshoot, repair, maintain, and program Fire Alarm, Access Control, Nurse Call Intrusion, Sound, CCTV, and IP Video Systems
  

• Diagnose & troubleshoot connectivity problems during Service Visits
  

• Accurately complete all required paperwork, such as Work Tickets and Inspection and/or Deficiency Reports, for all service calls and inspections
  

• Perform equipment upgrades for existing customers
  

• Electronically transfer equipment to customer locations to ensure accurate tracking of equipment
  

• Keep accurate & current inventory & vehicle maintenance logs
  

• Maintain company-issued assets including tools, equipment & vehicles
  

• Provide the highest level of customer experience in all interactions with customers
  

• Ability to work on low-voltage systems
  

• Provide detailed oral and written feedback to management concerning customer issues
  

• Other related duties as directed
  

Requirements

Job Requirements

• Currently hold or willing to obtain a State of Ohio Fire Alarm License
  

• High School diploma or equivalent
  

• Successful completion of industry certifications as needed (Ex: SBCA, SAS, etc)
  

• Current valid Driver's License
  

• Ability to drive a vehicle without presenting a safety risk to self or others
  

• Ability to be added to Company auto insurance policy
  

• Regular & reliable attendance
  

• Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future
  

• Ability to lift 25+ lbs consistently
  

Desired Skills & Competencies

• At least 1 year of experience in fire alarm and security systems
  

• Ability to communicate effectively & professionally with customers
  

• In-depth technical and service training
  

• Willingness to think "outside of the box" on-site locations
  

• Safety Conscious
  

• Enjoy working with hands & learning new technology
  

• Experienced & comfortable using hand & power tools
  

• Must demonstrate personal accountability; be punctual for appointments & meetings
  

Working Conditions

• Fast-paced environment with multiple changes to schedules & fluctuating priorities
  

• Must be comfortable working on roofs, at varying heights & in tight spaces
  

• Ability to work in all weather conditions
  

Benefits

Pay & Benefits

• $21 - $45/hour
  

• Medical, Dental, & Vision Insurance coverage after 90 days
  

• 6 Paid Holidays
  

• 27 days/year of sick days, vacation days, & PTO days
  

• Internet & IPTV Service if in the service area
  

• Paid training, certifications, and licenses related to work
  

• Parking in a secured parking lot for work 
  

• Drinks and snacks in the office
  

• Different paid events throughout the year
  

• Company Truck, Gas Card and Moo Moo Card
  

• Fun Place to work

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