Equity Smart Home Loans (ESHL) is a technology-driven mortgage brokerage and real estate organization. We are building a modern infrastructure for residential lending and real estate services, with a strong focus on automation, integration, and team empowerment. Our IT team plays a vital role in driving innovation and enabling scalable growth across all departments.
As we restructure our IT department, we are seeking a strategic and operationally skilled IT Manager to oversee and drive our internal technology initiatives. This is a leadership role responsible for orchestrating IT operations, enabling digital transformation, and managing special projects to align with the company’s long-term vision.
The IT Manager will lead the planning, execution, and coordination of IT operations across the company. You will oversee system administration, software provisioning, onboarding automation, and cross-departmental technical projects. This role is not about deep technical specialization in a single area, but about project management, systems logic, and strategic implementation across our tech stack. You’ll supervise a team that includes a virtual assistant (VA), an IT Support Coordinator, and a Web Developer.
This role requires a tech-savvy operations leader who can bridge technical and business goals, help implement AI-driven automation, and serve as a partner to other departments.
Oversee the IT department's daily operations
Own IT ticketing workflows and ensure timely issue escalation and resolution.
Supervise onboarding and offboarding workflows (e.g., system access, workspace setup).
Serve as the systems liaison between internal departments and the IT team.
Maintain a working knowledge of our full tech stack including: Google Workspace, RingCentral, LendingPad, Fannie Mae/Freddie Mac integrations, internal portals, and various websites.
Provision and manage software and user licenses, ensuring role-based system access across departments.
Collaborate on the configuration and integration of business-critical systems; act as a facilitator, not necessarily the system owner.
Lead cross-departmental tech-related projects with defined milestones, timelines, and deliverables.
Propose and implement tech improvements, including automation and AI-driven solutions for business processes.
Monitor and help reduce system sprawl by identifying underutilized platforms and recommending consolidation or sunset plans.
Work closely with department heads to understand technology needs and coordinate implementations accordingly.
Ensure documentation of systems, workflows, and support processes is consistently updated and accessible.
Participate in strategic planning to help scale the IT function as the company grows.
Preferred Experience with the Following Tech Stack:
Proven experience in IT or Operations management with an emphasis on project management and team leadership.
Strong organizational and systems-thinking skills; ability to manage many moving parts simultaneously.
Comfort working across a diverse range of platforms and rapidly learning new systems.
Experience implementing or supporting automation workflows , ideally with exposure to AI or process automation tools.
Exceptional communication skills—clear, concise, and collaborative.
Experience working in mortgage, lending, or real estate technology environments.
Familiarity with system provisioning, Google Workspace admin console, CRM tools, or loan origination systems.
Experience managing remote technical or support teams.
PMP certification or equivalent project management credentials.
...Who We Are: At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience... ...that will make you a perfect match for our Fitness Trainer role: You: Exhibit a positive and upbeat attitude....
...Join Our Team as an Administrative Assistant! Are you an incredibly organized person with a keen eye for detail? Do you thrive in a dynamic... ...computer with a strong connection. The ability to work remotely as well as in the office when needed. Reliable transportation...
...Job Description Join Reflection Ridings Summer Camp team as we create engaging, hands-on learning experiencesrooted in nature and... ...your file in this format: LastName-FirstName.pdf. Job Type: Temporary Pay: From $15.00 per hour Expected hours: 16 40 per week...
...and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. About the...
...Administrative Assistant Lakewood, NJ 65-85K Were looking for a sharp, organized administrative assistant to support the Cost Reporting... ...Strong communicator who thrives in a collaborative remote environment Email resume to: ****@*****.***...